Refund policy
Returns & Exchanges
We want you to love your purchase!
Returns and exchanges are accepted within 14 days of delivery.
To be eligible for a return or exchange, items must be:
- Unworn
- Unwashed
- In their original condition
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect. Original shipping charges are non-refundable.
Final Sale Items
The following items are not eligible for returns or exchanges:
- Preorder items
- Final sale merchandise
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery so we can make it right.
To begin a return, please contact us via email us at studio@doubledesigned.com.